Viewer Buzz

CPT12 Response:
After some investigation we were able to determine that the problem was with the provider, MHZ Worldview, and not either us or Comcast. The service originates in Virginia and we re-transmit it to our viewers. We weren’t able to get many details, but we do know it resulted from an equipment failure. We have carried their  channel for many years now, and this is only the second such incident we have on record.  There have been a few other short outages on 12.3, but these were caused downstream from their facility. They are very responsive, and in addition to the monitoring they do at their site, they have additional monitoring through a third party . We monitor them as well.
 
It is unfortunate anytime there is a signal loss, but even more so during a mystery program. We believe MHZ is an outstanding, one-of-a-kind service with their mix of international news and dramas and we are pleased to have an agreement with them for re-transmission to our Colorado viewers.
 
Colorado Public Television
Technical Services