Do you have a question about our online videos? Get the answers to some common questions here.
Are all programs in your broadcast schedule available to watch online?
Unfortunately, no. As you may know PBS is not a producer, but rather a distributor of programming. National distribution rights are fairly limited and are sometimes confined to broadcast alone. If streaming rights are also granted, they are often subjected to time limitations, usually only 14 days.
Alternately, programs produced locally by CPT12 are usually available to watch online the day after broadcast, with no expiration dates.
I am getting a message that a video is unavailable in my area. Why?
There are a few possible reasons why you received this error message:
The video may have expired.
A video’s expiration date can be found underneath the video (just below the program title). If there is no expiration date, the video is not expected to expire. Keep in mind that all expiration dates are set for Eastern Standard Time (EST).
This may be a Passport-only video.
PBS Passport videos are only available to a small number of PBS stations nationwide (see more about PBS Passport in other FAQs below). CPT12 hopes to offer this service to our members in the future and we encourage you to contact PBS’ Audience Services help page let them know you would like to have access to this service through your PBS station, Colorado Public Television.
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What are PBS Passport videos?
PBS Passport is a new video service that gives eligible donors and supporters extended access to existing PBS content.
This member-based service has been launched by PBS to only a small number of PBS stations nationwide with consideration that it may become available to all PBS stations.
CPT12 hopes to offer this service to our members in the future and we encourage you to contact PBS’ Audience Services help page let them know you would like to have access to this service through your PBS station, Colorado Public Television.
If I do not have PBS Passport, will I still be able to watch programs on video.cpt12.org for free?
Yes. Free is not going away. Many of our programs are available for free on various digital platforms including video.cpt12.org, PBS mobile apps, and the PBS channels on Roku, AppleTV and other streaming services (visit our Ways to Watch page). And of course, our programs will continue to be broadcast to the public, for free, over the air.
The video I’m watching is stalling or has choppy video playback.
Check your internet connection. A broadband connection with at least 500 Kbps is required for the best viewing experience. If your connection is not strong, you might encounter choppy playback.
Can I still watch a video after it has expired?
You can no longer view an expired video on video.cpt12.org. However, many videos are offered on other sites such as Netflix, Amazon, iTunes, and Hulu. You can also order many videos from shoppbs.org.
How will I know when a video is about to expire?
To find out when a video will expire on video.cpt12.org, take a look at the text underneath the video (just below the program title). If there is no expiration date, the video is not expected to expire. Keep in mind that all expiration dates are set for Eastern Standard Time (EST).
Where can my family watch PBS Kids shows?
You can watch short videos as well as many full episodes of your favorite PBS KIDS shows at pbskids.org.
What happened to your MHz Worldview Live page?
With the launch of its new monthly subscription service, MHz Choice, MHz Networks made the decision to suspend online streaming.
Colorado Public Television will continue to broadcast the full MHz schedule – including the international mysteries and dramas that are so popular – on Channel 12.3. The programs will first stream on MHz Choice, but will then be broadcast, as now, on CPT12.