Digital KBDI is now at full power in Metro Denver, Northern Range and most of Eastern Colorado!
DENVER – June 12, 2009 -- If you have cable, DISH Network or DirecTV, all adjustments have been taken care of for you.
If you watch TV with an over-the-air antenna in the Denver metro, the Northern Front Range, and most of Eastern Colorado you will need to re-scan your digital TV tuner or converter. (Our digital signal has moved from UHF Channel 38 to our new permanent frequency on VHF Channel 13; your on-screen program guide will continue to display our signal as 12.1, 12.2 and 12.3 once you have acquired the new frequency.)
If you live in the Colorado Springs/Pueblo area or in Boulder …. Our analog signal will continue to be available in the Colorado Springs / Pueblo area on channel 32 and in Boulder on channel 11. We plan to bring our full digital service to our channel 32 viewers by mid- to late-summer and to our Channel 11 viewers by late fall.
If you aren’t receiving the Channel 12 signal (your screen is black or blue or you get a no signal or weak signal message), we recommend the following tips….
* Check all of your connections.
If you are receiving the Channel 12 signal, but it pixelates or has other problems, try these troubleshooting tips…
* Adjust your antenna. Even a small shift of a few degrees can make a big difference.
If you need additional assistance in troubleshooting reception problems for channel 12, please call the station with questions at 303-296-1212. KBDI staff will be answering phones 9 a.m. to 5 p.m. Saturday, June 13, Sunday, June 14, and during regular office hours Monday through Friday, 9 a.m. to 5 p.m.